Frequently Asked Questions

Our minimum deposit requirements vary by account type: Starter ($500), Professional ($5,000), and Elite ($25,000). Each account type offers different features and benefits to match your trading needs.

We offer trading on over 50 currency pairs, including major pairs (EUR/USD, GBP/USD, USD/JPY), minor pairs, and exotic currency pairs. Our platform provides deep liquidity and competitive spreads across all pairs.

Our platform is available 24 hours a day, 5 days a week, from Sunday 5:00 PM EST to Friday 5:00 PM EST. This aligns with global forex market hours, allowing you to trade whenever markets are active.

Yes, we offer free demo accounts with virtual funds so you can practice trading and familiarize yourself with our platform without any risk. Demo accounts include all the features of live accounts.

We offer our proprietary professional trading platform available on web, desktop (Windows/Mac), and mobile (iOS/Android). Our platform features advanced charting, real-time data, and institutional-grade execution technology.

Absolutely! Our mobile apps for iOS and Android provide full trading functionality, including advanced charts, real-time notifications, and complete account management capabilities.

Yes, our platform supports automated trading through Expert Advisors (EAs) and algorithmic trading strategies. We provide both pre-built strategies and support for custom algorithms.

Our platform includes over 100 technical indicators, including moving averages, oscillators, trend indicators, and custom indicators. We also provide advanced charting tools and drawing capabilities.

Opening an account is simple. Click "Get Started" and fill out our online application. You'll need to provide identification documents and complete our verification process. Most accounts are approved within 24 hours.

You'll need a government-issued photo ID (passport or driver's license) and a proof of address document (utility bill or bank statement) dated within the last 3 months. All documents can be uploaded securely through our platform.

We accept bank wire transfers, credit/debit cards, and electronic payment methods. Deposits are typically processed within 24 hours for bank transfers and instantly for card payments.

Withdrawals can be requested through your client portal using the same method used for deposits. Withdrawal requests are processed within 1-3 business days, depending on the method selected.

Client funds are held in segregated accounts with top-tier banks and are completely separate from company operational funds. We employ bank-grade security measures and are covered by investor protection schemes.

We use 256-bit SSL encryption, two-factor authentication, advanced firewall protection, and conduct regular security audits. Our data centers are SOC 2 certified and monitored 24/7.

Yes, we strongly recommend enabling two-factor authentication (2FA) for all accounts. We support both SMS and authenticator app-based 2FA for enhanced account security.

Contact our security team immediately at [email protected] or call our emergency line. We have 24/7 security monitoring and can quickly freeze accounts and investigate any suspicious activity.